Same day repairs.
No WhatsApp chaos.
A network of tenants, landlords / agents and vetted local trades — working from one repair thread. Faster fixes, fair pay, no chasing.
Free for tenants and trades. Landlords pay just £5 per completed job — no subscription.
Leak under kitchen sink
Active leak under cabinet. Likely failed P-trap. Risk of water damage if not addressed within 24h.
See the whole journey — report to repair.
Watch how a 3am boiler call goes from tenant report to trade paid — without you touching a WhatsApp thread.
One thread. Three jobs done properly.
Pick a role to see how the day actually plays out.
Triaged before you wake up
Issues land scored by urgency and category. Routine drips wait; active leaks flag as emergencies overnight.
Quotes come to you
Vetted local trades quote through the app — price, ETA and rating side-by-side. No ringing round, no chasing callbacks. Approve the one you want in a tap.
Compliance on autopilot
Gas Safety, EICR, EPC and smoke/CO certificates tracked per property. Automatic reminders at 60, 30 and 7 days before expiry, and a renewal job auto-drafted so you never miss a deadline.
From report to repair — in one thread
A simple workflow that keeps everyone in sync.
Three people. Three phones.
One repair that never quite happens.
Tenants chase, landlords juggle, trades drive across town for jobs that fall through. Here's where it breaks down for each side — and how Mainto fixes it.
Landlords & agents
- Messages get missed across email, WhatsApp and SMS.One inbox per property. Push, email and SMS until someone responds — with read receipts.
- You're on holiday and a repair stalls for a week.Assign a deputy — a co-landlord or agent who can approve quotes on your behalf while you're away.
- Ringing round trades for quotes eats your evening.Quotes come to you. Vetted local trades submit price, ETA and rating in-app — you compare and approve.
- No audit trail when a deposit dispute or compliance check lands.Every message, photo, quote and visit timestamped per property — plus Gas Safety, EICR, EPC and smoke/CO certificates tracked by expiry. Export the full paper trail as PDF in one click.
Tenants
- Chasing the agent or landlord for days for an update.Live status: reported → approved → trade assigned → ETA. No chasing needed.
- Nobody knows when you're actually home.Pick your real access windows up front. The trade only books slots that work for you.
- Boiler dies on a Sunday night. Who do you even call?Report it in the app any time. Urgent issues are triaged and sent straight to a local trade — no waiting for office hours.
- No idea if your gas or electrics have been safety-checked.See in-date Gas Safety, EICR and smoke/CO certificates for your home in-app. Chased on your behalf if one's about to expire.
Tradespeople
- Inbox overloaded with quote requests you'll never win.Only matched, in-area, pre-qualified jobs. Accept in one tap or skip — no admin.
- Driving across town between two small jobs.Jobs are filtered to your service radius, so you only see repairs near you — no cross-town detours.
- Turn up, can't park, no access code, wrong part.Access, parking, photos and AI-classified fault delivered before you load the van.
- Chasing invoices 30, 60, 90 days later.You mark the job done, tenant confirms → funds release the same day. No invoices, no chasing.
We know your stock
Victorian conversions, ex-LA flats, riverside new builds and period terraces. Trades briefed on the quirks before they arrive.
Trades we'd use ourselves
Every plumber, electrician and roofer is reference-checked, insured and rated by other landlords — not scraped from a national directory.
Built for out-of-hours
Tenants report leaks, outages and break-ins the moment they happen — 2am or 2pm. AI triages by urgency so active emergencies jump the queue automatically.
Join the network.
Whether you're a tenant reporting a leak, a landlord tracking a portfolio, or a trade after steady local work — it takes under a minute to sign up.
Free for tenants and trades · £5 per completed job for landlords